Refund policy

Refunds

We want you to love your purchase. If you're not satisfied, you can request a refund under the following conditions:

• Refund requests must be made within 7 days of receiving your order
• Items must be unused, unwashed, and in original condition with tags attached
• Refunds are only accepted for:
  • Defective items
  • Wrong item received

❗ Refunds are not applicable for:

• Sale or discounted items
• Items damaged due to misuse

Exchanges

We offer exchanges for size or item issues:

• Exchange requests must be made within 7 days of delivery
• Items must be in original condition
• Customer covers shipping fees unless the mistake is from our side

Process

To request a refund or exchange:

• Contact us via: [your email / Instagram / WhatsApp]
• Provide:
  • Order number
  • Clear photos (if defective/wrong item)

Once approved:

• Return instructions will be sent
• Refunds are processed within 5–10 business days after inspection